Our Support Policy
To get a pre-purchase advice, you may post in the theme’s forum.
To get a response more promptly, you are recommended to use our Ticket-system.
We try to answer your questions within 1-10 hours. However, if any delay occurs, it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we can resolve it effectively.
Please note! We do not provide support, if you do not have the purchase code.
Item support does not include:
Customization and installation.
Support for third party software and plugins.